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Services & Product Support

Alfia’s nationwide Product Support Team offer a wide range of Support Contracts, providing a personal and flexible approach to our customers needs.

Our multi-skilled Call Centre and Help Desk team offer technical assistance and the timely deployment of skilled Engineers directly to site, backed up by field-based Technical Support Engineers.

Maintenance Contracts

MasterLink

  • Preventative Maintenance visits scheduled over the operating year
  • Provision of labour for service call outs
  • Provision of materials for maintenance and service call outs
  • 10% Discount on spares orders
  • Preferential rates for call outs not covered by contract

ServicePlus

  • Preventative Maintenance visits scheduled over the operating year
  • Provision of labour for service call outs
  • 10% Discount on spares orders
  • Preferential rates for call outs not covered by contract

Juile holding penServiceLink

  • Preventative Maintenance visits scheduled over the operating year
  • 10% Discount on spares orders
  • Preferential rates for call outs not covered by contract
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